Accident and Roadside Assistance
Irrespective of the type of assistance required (mechanical breakdown, the management of the repair, towing or assistance in the event of an accident), here at Eqstra we have the solution.
Importance of Fleet Uptime
We understand the impact that vehicle downtime has on a business. We respond quickly to assist drivers in the event of a mechanical breakdown or accident, managing the entire process from tow, and repair to returning the vehicle to the driver as quickly as possible.
Accident Management
Our accident management service enables drivers to log calls to a centralised number 24/7. Our contact centre is operated by skilled agents that are trained to assist drivers promptly.
Roadside Assistance
Our classic roadside service program is tailored for fleet services, providing our customers with comprehensive roadside assistance. We provide drivers with a centralised number for driver support, simplifying the process and empowering our customers to focus on their business. Our agents are fully trained to respond to calls and dispatch the correct and relevant assistance.