Roadside assistance

Drivers receive support 24/7 through our nationwide roadside assistance service. 

Support when you need it most

Our classic roadside service programme offers comprehensive assistance, including towing and on-road support. Drivers have 1 centralised number for all roadside needs, benefiting from a simplified process that enables your business to stay focused on operations. Our trained agents respond promptly to calls and dispatch the appropriate assistance, ensuring quick, accurate support. 

Driver safety remains our top priority. To further strengthen our offering, we provide additional emergency and personal safety services designed to protect drivers in high-risk or stressful situations. 

Emergency medical service

Emergency medical service

You never need to worry about your driver's well-being in a medical emergency. Through our partnership with Europ Assistance South Africa, we manage emergency medical assistance that includes pre-arrival guidance, life-saving resuscitation instructions, professional response dispatch, patient transfer to the nearest appropriate medical facility and more.

Drivers receive immediate, informed support from trained medical professionals.

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Stand-by-me service

Stand-by-me service

A breakdown can be stressful, especially at night or in an unsafe or unfamiliar location.

If a driver feels unsafe, we dispatch a roadside safety support vehicle to wait with them until the official roadside assistance provider arrives.

This ensures the driver is never left alone in a vulnerable situation.

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Take-me-home service

Take-me-home service

Drivers may book a take-me-home service, where we arrange for a qualified driver to transport them, and any passengers, safely to a single drop-off point in the driver's own vehicle.

Each driver receives an information pack explaining how to access and use this service.

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